Saturday, August 8, 2009

Others
Service
Serves is very important that it can make the impression to customers. If the product has the good service, it will promote the good image of product. VAIO has the service for the buyer that is truly worry-free because of the excellent before services. Buyer can survey its information on internet, VAIO store, and leaflet to get a total understanding of the VAIO previous to purchasing. VAIO provides service for buyer’s decision to make them satisfy. Moreover, VAIO have service thoroughly after purchase too.
Sony service reception is calling VAIO customer experience marketing department to receive more information with the expert advice. They can answer in every question that customer suspect or have problem especially VAIO product. Customers can feel relieved with this service to be the assisted primary. Sony service reception provides between 9:00am – 6:00pm from Monday to Friday.
Web support is the information service on website about VAIO round the clock. Customers can check information that they want to know more. They can access product information and service information through web support. For example, announcements, compatibility, download, glossary, manuals, product FAQs, tutorials, service centers, service FAQs, and warranty Information. Web support is the convenient way easily that customer can to access VAIO in every where and time.
My Sony This is privileged only Sony customer that they can account through Sony website. The members of MY Sony receive the privileged member. They can receive warranty on their Sony product to expand the time of warranty for three mouths without increasing other expand. For VAIO customer who registers My Sony, there is the fundamental VAIO workshop course. A notebook is not only about work or school anymore. They is taught how the VAIO bundled software and introduction to following VAIO software capabilities such as VAIO Recovery Utility, Sonic Stage, VAIO Music Box, VAIO Media, VAIO Movie Story etc. moreover, learn how to connect their VAIO with Cyber-shot, Handycam or even and produce unbelievable slideshows to their family and friends.
Warrantee
Customers who sign up as a My Sony member and register their warranty online, they will be given an additional tree month warranty, which adds up to a total of fourteen-month warranty. Beside, customers receive warranty by being My Sony members and they can register to receive the other highest warranty.
VAIO extended warranty The extended warranty one year (2,490 baths) increases warranty from a year to two years or two years to three years and the extended warranty two years (3,990 baths) increases warranty from a year to three years.
VAIO Overseas Service For additional peace of mind while travelling, get the VAIO Overseas Service within 60 days of customer VAIO purchase. It provides customer with one-year free servicing of their VAIO in any of the countries listed. VAIO Overseas Service provides in twenty one countries such as Canada, US, Japan, Hong Kong, Taiwan, India, Australia, United Arab Emirates, Denmark, Finland, France, Greece Norway, UK, Sweden etc. This service provides only buying VAIO notebook in Thailand.
VAIO Shield The service of Bangkok Insurance Public Company Limited is protected for a year in case stealing or losing to occur in the real case. It has the insurance for 80% of notebook price and 90% of repairing price.

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